Clear answers before a business goes live.
Understand the Beta trial, memberships, Stripe-managed billing, cancellation, Shop, SMS and optional setup help before committing.
Most important rule
No-card trial starts on first publish.
Setup and preview happen before the subscription decision. Production intake requires trial or paid eligibility.
Questions
Billing, trial and commercial policy
Billing
When does billing start?
Billing starts when you choose a paid membership. The 14-day Beta trial starts at first publish and does not require a card.
Can I set up before paying?
Yes. Setup, preview and internal configuration are available before launch.
Trial
Do I need a payment card for the trial?
No. The Beta trial starts when the business first publishes.
What happens when the trial ends?
Existing dashboard data stays available. New production bookings and orders require an active subscription.
Subscriptions
Where do I manage subscriptions?
Active Stripe subscriptions are managed through the billing dashboard and Stripe Billing Portal.
Does checkout activate billing immediately?
No. Stripe confirmation and webhook synchronization remain the source of truth.
Upgrade
Can I upgrade later?
Yes. Upgrade when the business needs more employees, Shop or advanced capabilities.
Does upgrading delete setup work?
No. Upgrades should unlock effective access without deleting existing configuration.
Downgrade
Can I downgrade?
Downgrades should preserve history and configuration, while limiting future access to capabilities outside the new plan.
What happens to over-limit data?
Existing records should remain available. New usage beyond the lower plan limit should be guided or blocked where required.
Reactivation
Can I reactivate?
Yes, where the subscription is still within its current period or by starting a new checkout when eligible.
Does reactivation restore production access?
Production access is restored when billing eligibility is active again.
Cancellation
Does cancellation delete my data?
No. Existing data and dashboard access remain available. Production intake follows subscription eligibility.
Does cancellation stop access immediately?
Cancellation is scheduled for period end in the current Beta policy.
Invoices
Where are invoices managed?
Stripe Billing Portal is the management path for payment method, subscription and invoice details.
Does Sbooking store card details?
No. Payment methods are handled by Stripe.
Domains
Is custom domain setup included?
The product can support custom domains when technically ready. Paid domain setup is optional help, not a required access fee.
Who owns the domain?
The business owns and pays for its own domain.
Shop
Which plans include Shop?
Professional and Business include Shop. Starter can add Shop for NOK 99/month.
Does disabling Shop delete products?
No. Disabling access should preserve products, orders and configuration.
SMS
Is SMS included?
SMS is future/deferred for Beta unless provider, cost model and operational controls are finalized.
How will SMS be priced?
SMS should be prepaid or usage-based so costs stay predictable.
Still comparing?
The approved Beta plans are intentionally simple: Starter, Professional and Business.
Open pricing